Placing an order with Freya Amber Jewellery is easy; you can register for an account or check out as a guest. All orders must be placed online; we cannot accept orders by phone or e-mail. Here are the steps you need to follow to place an order. Should you have any questions, please contact us.
1. Find the Items You Want
2. Add the Items to Your Shopping Cart
3. Choose a Shipping Method
4.  Proceed to Checkout
5. Sign In/Create a New Account
6. Check Out and Payment Information
7. Review Shipping Address and Pay for Your Order
8. Check Your Order Status

Then you can edit your order! Orders placed as a guest will not be able to check the order status. Should you have any questions, please contact us.

The accepted payment methods on Freya Amber Jewellery are the following: PayPal, Bank Transfer and Credit Card. Generally, Bank Transfer will takes 2-6 Workdays . 

Generally, orders can be changed before they have been paid. However, If the order is in processing, we cannot make any changes.

If you have not yet checked out, you can item to your cart at anytime while shopping. If you have clicked “Proceed to checkout” but still have not made a payment, you can go to “My Account”, “MY orders” click “edit”, your order status will be “delete” , and these item will be on cart again, then you can add more items.
If your order has been paid and processed you cannot add items, but you can place a new order for the additional items.

If the order payment status is “unpaid”, you can delete the order at any time.
If the order has been paid and the shipment status is “processing” or “delivering”, we are unable to cancel or modify the order.

You can review your order list anytime in My Account after signing in on Freya Amber Jewellery
If an order status is “Unpaid”, you can remove or change it as you wish.
If the order status is “processing”, you can not change it.
Once the products are shipped, you cannot cancel your order.